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‎10-29-2020 02:08 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I need help on getting my printer a region reset to India and also I have come across a post which says that I need to buy compatible cartridges for my printer available in India. I can see 680 and 678 available in India, which one of them should I purchase?

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4 REPLIES 4

‎11-01-2020 07:53 AM

HP Recommended

@Khalidhtml

 

Welcome to the HP Support Community.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎11-22-2020 02:23 AM

HP Recommended

Thank You for the answer. Can you please help with choosing which cartridge to purchase?

 

I can find HP 678 Ink Advantage and HP 680 Ink Advantage. Which one should I buy?

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‎11-26-2020 01:36 PM

HP Recommended

As mentioned, please let us know if you meet all the three criteria's for us to perform a region reset on the Printer.

 

Thanks 🙂


I am an HP Employee

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‎12-02-2020 12:32 AM

HP Recommended

Yes. I am ready. Let's do it!

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