HP Deskjet Ink advantage 2375 asking for setup cartridge, I do not have them

[ZoneParadox]

HP Deskjet Ink advantage 2375 asking for setup cartridge, I do not have them, I bought new 667 cartridges for this printer, they are detected, they are not faulty, even detecting ink levels on app, I am also not able to update the firmwae on this printer, it says to try again after it fails, always says busy on status of firmware update window, I asume this is due to the cartirdges setup issue, I need the steps to reset this printer or the solution for this

[ZoneParadox]

Really? no support from HP? I just need the OOBE steps to reset this thing as seen on other similar post please

[Sneha_01]

Hi @ZoneParadox 

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[ZoneParadox]

Thank you Rachel. I just send you the SN as requested, kindly let me know if anything. 

[ZoneParadox]

1. Open the ink cartridge access door.

2. Press and hold the Wireless button for at least 3 seconds.

3. Close the access door. The printer begins initializing.

4. Press and hold (i) to print an info sheet and confirm success.

5. If the initialization does not begin, repeat the procedure.

Keep me posted

The steps shared, are not for the printer model I have HP Deskjet Ink advantage 2375 (SN was shared via PM), and since then I have not received the correct ones for the OOBE reset, again I still need help on this issue to even use my new cartridges...
Deskjet Ink advantage 2375