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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: HP ENVY 3432e: "ink cardige empty"

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09-22-2023 06:20 AM
I don't use the printer often and I don't use it to print large quantities. However, very quickly I receive the message that my ink cartridges are empty. I have already paid a lot for ink cardigans (correct brand and number), including XL cardiges. The printer refuses to print if a new cardige is not inserted and when printing the print quality is very poor.
I get as well the following error signs, which I don't understand and don't manage to solve:
Very poor printing quality (with new!!! ink cardige):
09-22-2023 07:23 AM
Hello! The reason why you may not print frequently and run out of ink cartridges is due to the ink drying up if it is not used regularly. This is also why your printer may not be able to print unless a new ink cartridge is installed.
Please note that I am not an HP employee. If this helps, please click "Accept Solution."
09-22-2023 09:12 AM - edited 09-22-2023 09:17 AM
It's possible that the printer cartridge is not positioned correctly. If it is positioned correctly, there may be a leak.
Hope this helps. I am not an HP employee. Please click "Accept Solution" if it works.