HP ENVY Photo 7155 All-in-One Printer Printer is skipping lines about every three inches

[stellr]

Printer is skipping lines about every three inches.  Someone else asked this with no response.  Is the printer broken?   Seems like it.  I've done all the obvious, alignment, cartridge cleaning.  

[MysteriousMe]

@stellr,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

• Clogged Printheads – Even after automatic cleaning, there may still be blockages. Try a deep cleaning (if available in your printer settings).
• Cartridges Running Low or Defective – If you're using refilled or third-party cartridges, try replacing them with genuine HP ink to see if that resolves the issue.
• Paper Type & Settings Mismatch – Ensure the paper type in the printer settings matches the actual paper being used.
• Firmware Issues – Check for firmware updates in HP Smart or on the HP Support website.
• Mechanical Failure – If none of the above helps, the printhead may be worn out or defective, especially if the printer is old. The HP ENVY Photo 7155 has a built-in printhead inside the ink cartridges, so replacing them might resolve it.

I hope this helps.

Take care and have a good day.

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Asfiya03

HP Support