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I just bought new replacement ink cartridges for my HP Envy 5530 packaged in the HP box labeled 61XL and I am getting the message that the ink cartridges are not compatible.
The box plainly list my printer HP Envy 5530 among others as compatible printers.
can not get anything to print.
@CPanther515, Welcome to the HP Support Community!
Yes, HP 61 and HP 61XL ink cartridges are compatible with this model printer in the US region. Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge
If the error persists, please reach out to the HP Technical Support team in your region regarding the replacement options for the ink cartridge.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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KUMAR0307 I am an HP Employee
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