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HP Envy Pro 6455 Black Ink Problems

HP Recommended
HP Envy Pro 6455
macOS 10.15 Catalina

I own a sticker business, and every time I print black ink on glossy paper it just scratches right off (yes, I've waited for it to dry). I've tried changing the paper type to specialty paper (glossy), and even to photo paper, but it hasn't worked. I'm starting to lose my marbles. Is there a solution for this? Is it the paper I'm using? Photo on 10-16-20 at 10.40 PM.jpg

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HP Support Agent
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@EmilyLanford

 

Welcome to the HP Support Community.

 

Does this happen with only photos? What is the size and brand of photo paper being used?

 

Thanks 🙂


I am an HP Employee

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