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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 3
55
Flag Post

HP HAS HORRIBLE SUPPORT!!!!

HP Recommended
OFFICEJET 8600

I HAVE PLACED AN ORDER FOR A REPLACEMENT PRINT HEAD TWICE , WHICH CANCELLED TWICE FOR NO APPARENT REASON. HP NEVER SENT ANY TYPE OF NOTIFICATION I WAITED THE FIRST TIME OVER A MONTH THINKING MY PART  WAS PREPARING TO SHIP.  I GO CHECK MY ORDER STATUS.. "CANCELLED!" I PLACE SECOND ORDER, SAMETHING HAPPENS, I CALL THE HP STORE THEY CAN NOT HELP ME, THE ONLY HELP YOU CAN GET IS A VIRTUAL ASISTANT THAT IS WORTHLESS!!!! IF THERE IS A WAY TO GET A LIVE REPRESENTATIVE VIA CHAT, PLEASE TELL ME!

2 REPLIES 2
Level 16
Level 16
29,405 29,140 2,608 9,702
Message 2 of 3
Flag Post
HP Recommended

@Bailbond_Chic 

 

The HP Community has absolutely no influence over what is sold, not sold, or any operation - at the HP Store.

We are "you", we are owners and users of HP Tech.

 

I understand your frustration - not getting what you want is frustrating and aggravating.

 

In practical terms, if you can find the parts you want to purchase at another vendor, it is time to check those options.

 

What else?

Contact the HP Store Customer Service.

They cannot make the parts available, of course, but there might be a viable option that was missed in the regular ordering process.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

What else?

I will send this to the the Review process.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

0 Kudos
HP Support Agent
HP Support Agent
31,166 31,117 2,605 3,924
Message 3 of 3
Flag Post
HP Recommended

@Bailbond_Chic I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation