• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-17-2021 10:29 AM

HP Recommended
Product: ExHP Laser Jet Pro MFP M227fdn ample: Pavilion 6530
Operating System: Microsoft Windows 10 (32-bit)

At our company we have hadPrinter plastic.jpg six HP Laser Jet Pro MFP M227fdn printers.  This is the third printer to make bad noises when printing and then after about a week of the noises there are small black pieces to come out of the printer with the paper. Has anyone else experiences this and is there a fix instead of buying new?  Picture attached.

Thanks in advance.

Category:
1 REPLY 1

‎06-17-2021 12:22 PM

HP Recommended

Hi,

Are you using genuine HP cartridges?

 

What media is used with the printer?

 

I won't be surprised if such is a result of using a media not intended for Laser printers, which may result a such due to paper not intended for laser printers, which use much more heat and may cause such when using media not intended for a such



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.