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‎11-13-2020 06:19 PM

HP Recommended
Product: LaserJet Pro MFP281cdw
Operating System: Microsoft Windows 10 (64-bit)

Since the firmware update about a week ago, I have a pretty, wireless brick. The new (aftermarket) toner cartridge's that worked great for 3 months now no longer work and the old empty HP cartridges dont stop the supply problem error. Is there a way to download the older firmware from somewhere and load it?

 

This really is hurting my wife as she finishes her masters. Kind of a kick in the nuts move HP. I have been a loyal laptop/desktop/printer owner of over 25 years. If this is the move you all are going for, I will have to find alternatives. 

 

Please fix the greedy firmware so we can use our printer again. FYI you guys want more for new HP cartridges than I bought the printer for. Why would I buy that???

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1 person had the same question
1 REPLY 1

‎11-26-2020 07:14 AM

HP Recommended

@jmphillippi


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I have sent you a private message with the instructions

 

Please check your Inbox

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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