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Laserjet P2015

My HP Laserjet P2015 just started printing with the ink smearing. From reading the forums, I take it it's either the toner cartridge or the fuser. Is this correct?

 

On normal paper, it appears to print ok but the ink does smear a little to the touch. However, if I print on a laser shipping label, it comes out completely smeared. I have been using this same shipping label for years with no problem but now it smears. I do use the manual feed tray for the labels.

 

I have attached a picture of the problem.

 

20201213_122431.jpeg

 

Any help would be appreciated.

1 REPLY 1
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see here


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