cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
58
Flag Post

HP Office Jet 4650 Does not print anything (nothing shows up on paper)

HP Recommended
OfficeJet 4650
macOS 10.15 Catalina

Our HP OfficeJet 4650 does not print anything on the paper. The ink cartridges are not low. We tried to print a print quality report and nothing comes out. It does not print color or black. We do not know what to do or how to fix it. Please help! Thanks

1 REPLY 1
HP Support Agent
HP Support Agent
16,917 16,897 1,330 1,336
Message 2 of 2
Flag Post
HP Recommended

@Kari6, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation