Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
My HP OfficeJet PRO 6830 suddenly stopped printing black ink pages. Color pages working fine. Tried all the steps instructed at the following HP support link, but problem did not get solved:
Appreciate your help in this regard.
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I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
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