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HP Office Jet PRO 6830 Printer does not print or copy black ink pages

HP Recommended
OfficeJet Pro 6830
Microsoft Windows 10 (32-bit)

My HP OfficeJet PRO 6830 suddenly stopped printing black ink pages. Color pages working fine. Tried all the steps instructed at the following HP support link, but problem did not get solved:

 

https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

Appreciate your help in this regard.

 

Thanks,

Nag7

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Nag7

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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