HP OfficeJet Pro 8020 series STRIPES and Leaking inside

[USERZERO1]

This printer is a replacement and it's doing the exact same thing the first printer did nearly a year later. I am so mad I spent a lot of time $$ (joined instant ink for a year and barely used it). I  could write a novel on all the issues think I will blog about my experience. 

I cleaned the printhead via app and touchscreen more than enough, aligned and changed CYAN as it was the only one that appeared low still nothing but stripes and the thing is leaking inside in the belt area, never again.

after cleaning, print alignment and changing CYAN cartridgeAfter cleaningPrint QualityINK all over belt inside

[USERZERO1]

I have a question, what if any color profile is provided with this printer? I have noticed a difference between using photoshop vs the photo print from hp smart app. I have many questions now that I have been researching the banding on my images.

I suspect that the printer is using my windows icc profile for my monitor which is a tn monitor for gaming and not accurate for image production. To add to this I installed my own custom profile to tweak what I see as there wasn't enough contrast when viewing outside of gaming environment.

I went into the properties of the printer itself and located color management. I am able to see many profiles some for monitor some for various printers. My Canon printer has its own profile that uses Canon in the name. I am not seeing anything stating HP though. Looking deeper the scanner has a profile but not the printer itself, so that leads back to what profile does it use? The monitor?  I unchecked Use my settings for this device it was checked default.

Hopefully I can learn something from all of this. I don't think many folks understand these things I know I don't really.

[USERZERO1]

Is anyone going to get back to me? Or does it not matter to anyone only if it happens to them? 

[SarahinSing]

Hi, I am having the exact same problem, did you ever get this resolved.  I'm trying all the cleaning tips and ideas online but nothing is working.

[USERZERO1]

@SarahinSing Hi nobody here helped me. What advice I took after sucking up most of my newly installed ink via cleaning and aligning I wasted more time wiith this printer, I went out and bought a Canon ts200 series minus a scanner. It works for now.

-use photo paper when printing images

-try adjusting the setting for Quality to whatever you are trying to print e.g. best for photos. It's trial and error at best there are still stripes but not as bad for me still is unacceptable for images.

which my new printer I have no such issues images look good no matter the type paper or setting no STRIPES!

hp printer

HP print

Canon print

I will not waste my time with HP again for the sheer fact I was ignored when asking for help.