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HP OfficeJet Pro 8720

My HP OfficeJet Pro 8720 smears ink on glossy paper.  I always use genuine HP ink.  How do I fix this issue.

1 REPLY 1
HP Recommended

I'm having the same difficulty today.

Not happy as I just bought this printer for specifically this application.

Not happy as my crappy old Brother printer had MUCH better outputs! Ugh

I tried:

--NOT using the glossy paper option but changing paper in print pulldown specification area to heavy (cardstock) regular paper

--printing just one side & letting it dry a couple minutes.before loading to print other side

--printing just one page at a time, manually removing from output tray carefully by corners to dry

This seems to minimize the smearing. 

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