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HP OfficeJetPro 9010 series. I have only printed 3 pages and it is saying low on ink

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HP OfficeJetPro 9010 series
macOS 10.13 High Sierra

I just purchased this printer. I have only printed 3 pages and it is telling me I am low on ink already.

While inserting the cartridges, I had trouble. They kept popping out on me.

 

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HP Support Agent
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@SusanM777, Welcome to HP Support Community!

 

Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality?

 

There are a few things to prevent excess ink usage:

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup.
  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.  

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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