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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
srd8791
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HP Officejet 9025, photos come out blank with no error messages

HP Recommended
Officejet 9025
Microsoft Windows 10 (64-bit)

no error messages, can hear the printer printing but photopaper comes out blank. there are black vertical lines on back of paper

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ShlomiL
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HP Recommended

Hi,

What happens with a Plain Paper? can you see any similar behavior or only with the used photo paper?

 

Also, what is the exact Photo Paper used?

 

Is it a Glossy or Matte paper? what thickness is listed on its label? (e.g. 250 GSM)

 

Shlomi



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srd8791
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plain paper is fine other than faint black vertical lines on back of paper. Photo paper is premium glossy 256gm, been using same since i bought printer, this issue is very recent. Tried to print a couple more photos of the last two days and it printed a ‘partial’ photo each time. almost looks like a timing issue after paper is picked up. the part of the photo that printed looks great

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