cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Dario7
New member
3 1 0 0
Message 1 of 1
60
Flag Post

HP Officejet Pro 9010 Cartridges replacement

HP Recommended
OfficeJet Pro 9010
Microsoft Windows 7 (64-bit)

I have a HP OfficeJet Pro 9010 procured in April this year. Few days ago I received the message to replace the jellow cartridge because empty. From the printer display I noticed that the other cartridges were not empty, for sure it was not the black one.

As soon as I replaced the yellow, the printer coninued ask me to replace all others (including the black) presenting error messages on the display and presenting all the cartridges (except yellow) as empty. Does it make sense? When I replace a cartridge, do I have replace all otrhers by default?

Thx

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation