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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-12-2021 11:02 AM

HP Recommended
Product: OfficeJet Pro 9010
Operating System: Microsoft Windows 7 (64-bit)

I have a HP OfficeJet Pro 9010 procured in April this year. Few days ago I received the message to replace the jellow cartridge because empty. From the printer display I noticed that the other cartridges were not empty, for sure it was not the black one.

As soon as I replaced the yellow, the printer coninued ask me to replace all others (including the black) presenting error messages on the display and presenting all the cartridges (except yellow) as empty. Does it make sense? When I replace a cartridge, do I have replace all otrhers by default?

Thx

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