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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-09-2024 04:40 AM

HP Recommended
Product: HP EliteBook 830 G5 Notebook PC

HP Officejet printer HP8120e printing in different colours with geniune HP cartridges

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1 REPLY 1

‎11-09-2024 04:43 AM - edited ‎11-10-2024 08:50 PM

HP Recommended

Hello!

If your HP Officejet 8120e printer is printing in different colors with genuine cartridges, ensure club pilates the cartridges are properly installed, clean and align the printheads, and update the firmware. Running a print quality report can help identify any issues.

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