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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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‎09-21-2021 03:16 PM

HP Recommended
Product: HP Photosmart 6525

The black ink won't print. I have changed ink cartridge, cleaned and aligned printer heads, worked thru everything the virtual assistant suggested, with no luck.

Category:
1 REPLY 1

‎09-24-2021 11:20 AM

HP Recommended

@DianeLy

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

I understand that your printer is not printing black ink, If you have already performed the steps from the document Ink cartridge errors: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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