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HP Recommended
HP Photosmart 8750 Printer
Microsoft Windows XP

Wife's printer will print photos in Fast Draft mode color correctly but all other formats have a green tint on the whole print. Has new HP cartridges, have run the head cleaning program, and checked all settings to no avail. It's printed 13x19 photo quality prints the last several years but just started printing in green this week after setting idle and shut off for several months. Did a hard reset as well and that didn't help.

1 REPLY 1
HP Recommended

@khodgens

 

Welcome to the HP support community.

 

This could be a printer driver issue.

There is no driver available for this printer which ar econnected Windows XP OS.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.