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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Klontz1
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HP Photosmart Premium C309a - Carriage Locked To Right Side

HP Recommended
HP Photosmart Premium - C309a
Microsoft Windows 10 (64-bit)

Ink cartridge carriage is locked firmly to right side of printer and will not move when power is on or off by any means.  There was not a paper jam causing this problem and seems to be a mechanical problem.  Tried resetting the printer with power removal in addition to pressing # + 6 after pressing power button. 

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