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‎11-29-2020 11:55 AM

HP Recommended
Product: HP Officejet 8620
Operating System: Microsoft Windows 10 (64-bit)

What cause printhead error?  Bad ink, low ink, clog pores, bad hardware, or just built in expiration date (last so long/ print so many copies?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-08-2020 04:10 AM

HP Recommended

Hi @BAFlowers,

 

I'd like to help!

 

The printhead has the same warranty as to the printer, which is 1year standard warranty.

 

The printhead error could be because of multiple reasons, the type of cartridges, printer usage etc.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-08-2020 04:10 AM

HP Recommended

Hi @BAFlowers,

 

I'd like to help!

 

The printhead has the same warranty as to the printer, which is 1year standard warranty.

 

The printhead error could be because of multiple reasons, the type of cartridges, printer usage etc.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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