Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
What cause printhead error? Bad ink, low ink, clog pores, bad hardware, or just built in expiration date (last so long/ print so many copies?
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The printhead has the same warranty as to the printer, which is 1year standard warranty.
The printhead error could be because of multiple reasons, the type of cartridges, printer usage etc.
Hope this helps! Keep me posted.
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