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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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07-16-2024 08:37 AM
I have a HP Pro 8100 Printer - said the Yellow Ink Cartridge was empty - replaced with new. Printer will not recognize the cartridge no matter what process is used. Have found other thread with this same issue. Replaced the cartridge with another (gets a little pricey). Removed the Print Head Carriage, Cleaned the Contact, Unplugged the device, Absolutely NOTHING has worked. It won't even allow to print in black and white.
I've not been impressed with this printer since it came out of the box and should have returned it the same day. Sadly, I think this will be the LAST HP printer I buy. Given this one last shot.
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