• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2720e All-in-One Printer

On the HP Smart App when I click on Get Ink Supplies it says an error occurred try again later. Please someone help where can I get ink supplies for my printer?

1 REPLY 1
HP Recommended

@RaeesZ 

 

Welcome to the HP Community --

 

The link / Tile on my HP Smart works, but the result appears to be an advertisement for Instant Ink.

 

If you are subscribed to Instant Ink, see:

Get HP Instant Ink Support Website 

Where is my ink or toner?

 

OR

If you wish to purchase HP Ink from the HP Store, open the Store > set Flag to your region > Shop > Ink

 

=== --- === --- === --- === --- ===

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

OR -- Start here:

 HP Store - UK - Customer Service - Contact the Store

At the top part of the webpage, Click Shop > Select Ink

and / or

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.