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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP color Laser Jet Pro M252dw does not seem to except some s...

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08-14-2024 12:56 AM
I calibrate my screen with SpyderXElite 5.9 which creates a LUT. When I print from Photoshop, setting the name of the LUT, in the Photoshop print dialog box and prin the print is always approximately 1 brightness shade darker. I have tried View->Setup->Custom settint the LUT name. Resetting to factory setting and color calibrating. Nothing (?) seems to help. Also, when I set the "scale to fit" oprion the printer does not scale.
08-14-2024 09:13 AM
Both the Hue and Saturation levels seem to be correct it is only the Brightness that is in error. ... And what about the not scaling an image when the "scale to fit" button is selected? Could, somehow these be related?
08-15-2024 03:52 AM
Make sure you are printing with latest drivers from HP it should be PCL6 version 14.0.15311.432
https://support.hp.com/us-en/drivers/hp-color-laserjet-pro-m252-series/model/7089942?sku=B4A22A
08-16-2024 08:43 AM
The correct driver/software has be reloaded. Upon reloading two "things" happened: 1) the loading a C++ program for debugging, and 2) a connection time out to h30495.www3.hp.com. The C++ loads nicely in Microsoft Visual Studio. I'm not sure what I am to do with it. As for the connection time out... my network is up, running, and I'm able to access other servers. After loading the new driver/software I am able to print.