HP color laser MFP 179nw

[CapLeo25]

My printer black color is not showing on the sides of the page. like fading on the sides . not only black color but with all colors. 

I have tried to clean it and all . still nothing is working . please see a photo .

[VikramTheGreat]

Hi @CapLeo25,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you have trouble using the printer where the black prints are faded and can only see partial prints.

Please try the steps shared below.

Change the print job settings (HP Smart app)

Change the print settings in the HP Smart app to help improve print quality.

1. Open the HP Smart app, and then click Print Documents or Print Photos.
2. Select the file you want to print, and then click Print or Print Preview.
3. From the Preview screen, change the settings to help improve print quality. For Windows, click More Settings to open up the additional settings.
   • From the Paper or Paper Size menu, select the size that matches the paper you loaded into the printer.
   • From the Paper Type menu (Windows only), select the option that matches the type of paper you are using, such as Plain, Glossy, or Cardstock.
   • From the Color, Print Quality, or Grayscale menu, select an option to print in colour, black only, or grayscale. Printing in color can improve print quality.
   • From the Quality or Print Quality menu, select the highest option available, such as Best, Professional, or Maximum dpi. For Android devices, click More Options to change the Quality setting.

     4. When you are done, click Print or the Print icon .

For more help please try the steps shared in the link: Click Here

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support