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Microsoft Windows 10 (64-bit)

I'm using HP deskjet 5810 and my prints became like this. What could be the problem? Please help! Thank you.

 

Screenshot 2023-09-14 214212.pngScreenshot 2023-09-14 215248.png

1 REPLY 1
HP Recommended

Hi @deskjet5810user,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Vertical white lines on prints from an HP Deskjet 5810 printer can be caused by a few different issues. Here are some steps to help you troubleshoot and resolve the problem.

 

Check the Ink Cartridges:

  • Ensure that the ink cartridges are properly installed and have sufficient ink.
  • Try replacing any empty or low ink cartridges.

Clean the Printhead:

  • HP printers often have a built-in printhead cleaning function. You can access this through your printer's software or by pressing a combination of buttons on the printer's control panel. Refer to your printer's manual for specific instructions.
  • If the printer doesn't have an automated cleaning feature, you may need to manually clean the printhead. To do this, you'll need cotton swabs and distilled water. Gently clean the printhead with a swab dampened with distilled water and then allow it to dry completely before reinstalling it.

Check for Clogged Nozzles:

  • Clogged nozzles can lead to white lines on prints. Many printers have a nozzle check or alignment function that can help identify and resolve nozzle issues. Again, consult your printer's manual for instructions.

Adjust Print Quality Settings:

  • In your printer settings on your computer, you can try adjusting the print quality settings. Sometimes, using a higher quality setting can help reduce or eliminate white lines.

Check the Paper:

  • Ensure that you are using the correct type and size of paper as specified in the printer's manual.
  • Check for any paper jams or obstructions that might be causing uneven printing.

Update or Reinstall Printer Drivers:

  • Outdated or corrupted printer drivers can sometimes cause printing issues. Make sure you have the latest drivers installed for your HP Deskjet 5810. You can usually download them from the HP website.

Perform a Printer Reset:

  • Sometimes, a printer reset can resolve various printing problems. Refer to your printer's manual for instructions on how to perform a reset.

Inspect for Hardware Issues:

  • If none of the above steps resolve the issue, there may be a hardware problem with the printer, such as a damaged printhead or a malfunctioning component.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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