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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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PF71
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Message 1 of 4
118
Flag Post

HP instant ink 64/303 failure on HP Envy Photo 7830 in Italy

HP Recommended
ENVY Photo 7830
Microsoft Windows 10 (64-bit)

I replaced the HP 303 tri-color cartridge with the HP Instant Ink 64/303 but the printer report a "cartridge problem".

I live in Italy and HP send me this cartidge.

If I install the previous empty HP 303 cartridge, the printer recognizes it correctly.

3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
31,336 23,895 1,615 1,809
Message 2 of 4
Flag Post
HP Recommended

@PF71

 

Welcome to the HP support community.

 

I understand that you are getting a cartridge issue, follow the steps to fix the issue.

Try the steps mentioned in this HP support document to fix the issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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PF71
Author
New member
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Message 3 of 4
Flag Post
HP Recommended

Il documento consigliato l'avevo già trovato e applicato ma non è servito.
Ho parlato con un operatore HP in chat e mi ha garantito l'invio di una nuova cartuccia.
Sono un tecnico IT e possiedo per casa due multifunzione HP e una stampante Epson: il software Epson è molto più semplice e stabile!
Su alcuni siti di supporto HP non riconosce nemmeno il mio modello HP ENVY Photo 7830!
Pentito dell'acquisto.

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sandytechy20
HP Support Agent
HP Support Agent
31,336 23,895 1,615 1,809
Message 4 of 4
Flag Post
HP Recommended

@PF71

 

If you prefer to post your question in your preferred language, see the below options that are available.

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티

Alternatively, please feel free to post a revised message in English.

Sandytechy20
I am an HP Employee

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