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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My excellent HP officer 6950 is not printing color well.
In particular it doesn’t print cyan at all. All print cartridges are new. I have run several ‘clean printheads’ sessions, to no avail. I think there may be a blockage in the printer head but I don’t know how to fix it?
Not sure how to remove the printer head?

Everything else works really well and it’s a great machine so I’d rather fix it than bin it. Any help is very welcome. Thank you 

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