-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: HP smart , can't find where to go to for cleaning cartr...
Create an account on the HP Community to personalize your profile and ask a question
08-03-2024 08:37 PM
I have a ENVY 4520 all in one printer and can only use it with the app HP Smart. But in HP Smart I cannot for the life of me find where to clean cartridges. I'm having a problem with it printing the first letter of the first word of the print job. ( For Example , in this sentence it will only print haft of the letter T ,. { To whom it may concern }
Solved! Go to Solution.
Accepted Solutions
08-03-2024 09:29 PM
Just and update, when you open HP Smart it will show a pic of your printer and your ink levels. if you click on the ink levels it will open up a new page where you can find out how to clean. the problem I was having was fix after I ran the cleaning level then the level 2 cleaning 10 times plus, I ran the Rib cleaner twice and that's when it solves the problem. I thank you and I hope this will help someone else.
08-03-2024 09:29 PM
Just and update, when you open HP Smart it will show a pic of your printer and your ink levels. if you click on the ink levels it will open up a new page where you can find out how to clean. the problem I was having was fix after I ran the cleaning level then the level 2 cleaning 10 times plus, I ran the Rib cleaner twice and that's when it solves the problem. I thank you and I hope this will help someone else.
Didn't find what you were looking for? Ask the community