HP smart tank 7602 receives wifi print command but will not print color or two sided

[rasorsd]

HP smart tank 7602 will print wifi command but will not print color or two sided from same wifi command

[Garp_senchau]

@rasorsd, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check ink levels and fill ink tanks

Low ink levels can impact print quality. Refill any tanks that are low on ink.

HP recommends that you use genuine HP ink. HP cannot guarantee the quality or reliability of non-HP ink. If you do not use genuine HP ink and HP printheads, the steps in this document might not resolve print quality issues.

On the Home screen of the printer display, touch Menu.

Scroll down, and then touch Ink levels.

Estimated ink levels display.

Fill any tanks that are low on ink.

Check for ink smears on the back of printouts

If there are smears of ink on the back of your printouts, use an automated tool to resolve the issue.

On the printer control panel, swipe left, and then touch Setup .

Touch Tools > Clean Page Smears.

A Cleaning page smears message displays, and the printer slowly ejects a blank page.

For further troubleshooting steps, refer to this guide: HP Smart Tank Printers - Color or black ink not printing, other print quality issues | HP® Support

Also, check this guide to Print on both sides of the paper: Print on both sides of the paper with an HP printer | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,