-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP2035 laserjet printer, black only, prints with a vertical ...

Create an account on the HP Community to personalize your profile and ask a question
10-04-2024 02:11 PM
Hi @YU363
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Lines down the page can be caused by a few things - depending on what the line looks like.
If it is a smudged dirty streaky mark continously down the page, you migh have a dirty fuser - it may have been picking up toner and it has built up and then put it back down on the paper.
A thin defined black line might be a scratched drum or developer - the laser might be refracting and drawing the defect onto the drum.
Blank or white lines could be something stopping the toner from getting to the paper - transfer roller under the toner might have something stuck on it.
A repeated mark or defect could also be a dirty fuser - glue or wax from envelopes and labels could do this.
Try swapping the toner with another to test - borrow one if you can.
Run 3 or 4 cleaning pages - in the menu, configure device, print quality menu, create/process cleaning page.
For cleaning refer to this document :
https://support.hp.com/ca-en/document/c01592108
Refer to this docuement for issue with print quality:
Resolve print quality issues with the HP Print Quality Diagnostic app | HP Managed printers
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee