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I bought in Italy an HP3730 and now I bought a HP65 cartridge but the printer says that isn't compatible..
Thanks in advance
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May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
May I know where the Printer is being used?
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I thanks a lot... the model name is HP Deskjet 3730 and it's been used for a while in Italy but now is in Caribbean location.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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