Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I tried with cleaning checks, I changed the cartridge with new one (always original ones), but it doesn't change: no red colour printed
Welcome to the HP support community.
I understand that you are getting print quality issues, follow the below steps to fix the issue.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this could be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
Didn't find what you were looking for?
Ask the community