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‎12-08-2020 12:43 PM

HP Recommended
Product: HPENVOY4520
Operating System: Microsoft Windows 10 (64-bit)

HPEnvoy 4520 is printing only in red no matter if directed by my Dell desktop or I -pad. Does not matter if you select 'start black' command on printer. 

1 REPLY 1

‎12-08-2020 01:15 PM

HP Recommended

The troubleshooting steps in the document here may help resolve black not printing properly on your Envy 4520 all-in-one printer.

 

See the test page printed as shown in Step 8.  Does the black print properly in the black square near the center of the page?  Note that the black text on the test page is typically printed with a mixture of black and color inks so the text will be readable even if black or one of the colors is not working properly.

 

c04626970


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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