HP4650 Incompatibility Issue

[Diccon77]

The printer was purchased in the US, now moved back to the UK and brought the HP302 XL cartridges that say they are compatible with the printer.  However printer refuses to accept them, worked fin with the HP63.  I believe it needs a region reset or something.  Please can someone help.

Thank you
Diccon

[Jay_G24 · Accepted solution]

Hi @Diccon77,

I'd like to help!

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Diccon77]

Thank you,  I phone the support line and after some time the person on the phone talked me through what I needed to do.

[Jay_G24]

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!