HP4650 PRINTER

[Duggan0]

Why has my new HP Black ink cartridge stopped printing? It is the same on my HP5200 PRINTER.

[zoey7886]

@Duggan0, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Ink Cartridge Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Check Ink Cartridge Installation:

• Ensure that the ink cartridge is properly installed in the printer. Sometimes, it might not be seated correctly, causing printing issues.
• Open the printer's cartridge access door.
• Wait until the ink carriage stops moving.
• Reinstall the cartridge and make sure it clicks into place securely.

Clean Cartridge Contacts:

• Turn off the printer and unplug it from the power source.
• Remove the ink cartridge from the printer.
• Use a lint-free cloth and distilled water to gently clean the contacts on the cartridge.
• Allow the contacts to dry completely before reinstalling the cartridge.

Printer Reset:

• Turn off the printer and unplug it from the power source.
• Wait for about a minute before plugging it back in.
• Turn on the printer and try printing again.

Printhead Cleaning:

• Use the printer’s built-in cleaning function to clean the printhead. This can help to clear any blockages.
• Go to the printer control panel or HP Smart app and select “Clean Printhead”.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,