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HP6950 won't print black,

HP Recommended
hp6950
Microsoft Windows 10 (64-bit)

Device will not print black.  Will print colors, but not black.  Cartridges all brand new and full.  Spent sevveral hours already and help advice does not match what I find in Windows 10.  Have tried all the troubleshooting and nothing resolves the problem

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mspat1, Welcome to the HP Support Community!

 

I understand the printer is not printing in black. Let us try these steps:

 

Make sure the plastic tape if any is removed from the new ink cartridge before placing it in the printer.

 

Try making a standalone copy in black and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Clean the printhead up to 2 times and print a quality report to check the result as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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