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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP7110 setup catridge error, how to fix it?

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07-19-2023 02:21 AM
i have bought hp 7110 printer last year, but i haven't used it yet. Recently, I wanted to use it, but when I turned it on, the 932 black cartridge setup was not detected. what do I have to do?
07-23-2023 06:36 PM
Hi @Mas_Yono,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
Are you getting any errors?
Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Check the ink cartridges
Check the cartridge labels and make sure the cartridges are seated properly in the carriage.
Turn on the printer, and then open the door or lid to the cartridge access area.
Wait until the carriage is idle and silent before you continue.
Check if the cartridges have 'SETUP' on the label.
If your new printer did not come with SETUP cartridges, return it to the retailer. SETUP cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits.
If SETUP cartridges are installed, or you installed new cartridges and got the error, continue to the next step.
Push the ink cartridge to remove it, and then push it into its slot until it snaps into place.
Repeat these steps to remove and reinsert the other cartridges.
Close the door or lid to the cartridge access area.
Reset the printer
Reset the printer to recover from printer errors or failures.
If your printer has a rechargeable battery, remove it.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
Turn on the printer to complete the reset.
Contact HP Customer Support to resolve a 'Use SETUP cartridges' error
Contact HP Customer Support or the HP Support Community for available options to finish setting up your printer.
Go to HP Customer Support.(phone)
Enter your product serial number to view warranty status and to change your location, if necessary.
Select a support option.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-
HP Community Moderator