HP8600 changed all cartridges but yellow prints green

[CaryReno]

My HP8600 said print error I ended up changing all print cartridges after 3 print trials and the yellow printing green I did a clean print head all 3 then did an alignment. It still prints green. Any suggestions

[A_Gayathri]

Hi @CaryReno,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Officejet Pro 8600 Plus is printing yellow as green even after changing cartridges and performing head cleaning and alignment, here are a few additional troubleshooting steps you can try:

• Check Cartridge Installation: Ensure that the cartridges are installed correctly and are properly seated. Sometimes, removing and re-inserting them can help.
• Perform a Deep Cleaning: Run a deep cleaning cycle from the printer's maintenance menu. This can help clear any stubborn clogs that the basic cleaning may have missed.
• Check for Cartridge Compatibility: Verify that you are using the correct and genuine HP cartridges for your printer model. Sometimes, incompatible or refilled cartridges can cause color issues.
• Inspect the Printhead: The printhead might need a more thorough cleaning. Remove it and gently clean the contacts with a lint-free cloth and some distilled water or isopropyl alcohol. Be careful not to touch the nozzles directly.
• Check Color Calibration: Perform a color calibration or print a diagnostic page to see if the issue is with the printer settings or the printhead.
• Update Printer Firmware: Ensure that your printer’s firmware is up to date. Sometimes, a firmware update can resolve printing issues. Update the firmware on an HP printer
• Reset Printer Settings: Try resetting the printer to its factory settings. This can sometimes clear up any settings-related issues.

Refer to this document: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911 User manual 
 

HP Officejet Pro 8600 Printers - Fixing Poor Print Quality

I hope this helps. 

Take care and have a good day.

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