Hello All. First time posting and I hope you can help me out. I have an HP Envy 4512 and when I pr

[Kitty730]

Hello All. First time posting and I hope you can help me out. I have an HP Envy 4512 All in One and when I print a letter, it prints the font just fine. When I print the envelope, it gets all wacky and squiggly. I am using the same fonts for both the letter and the envelope.  It seems to only do it on the envelope. I have tried everything.  Thanks for the assist.

[Kuroi_Kenshi]

Hi @Kitty730,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Envelope Size and Type:

• Ensure that you are using the correct size and type of envelope that is supported by your printer.
• Verify that the envelope is properly loaded in the input tray.

Paper Settings:

• Open the printer software on your computer.
• Verify that the paper type settings are set to "Envelope" or the correct size of the envelope you're using.

Printer Alignment:

• Sometimes alignment issues can cause printing problems. Print a test page to detect and correct alignment issues.

Quality Settings:

• Check your print quality settings. Setting the print quality to 'Best' might improve the print output on envelopes.

Driver Updates:

• Ensure that your printer drivers are up to date. Visit the HP Support website to download the latest drivers for your HP Envy 4512.

Print From a Different Application:

• Try printing the envelope from a different application or software program.

Steps to Load Envelopes Correctly:

Prepare the Envelopes:

• Remove any excess air bubbles inside the envelopes by pressing them down.

Load Envelopes:

• Insert the envelopes into the input tray with the print side facing down and the flap to the left.
• Adjust the paper width guides to fit tightly against the edges of the envelope without bending them.

Adjust Printer Settings:

• Go to the printer settings on your computer.
• Choose “Envelope” as the paper type.
• Ensure the alignment settings match the loaded envelopes.

I hope this helps.

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Best regards,