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Message 1 of 2
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Horizontal lines after new cartridge change on Laserjet 1022n

HP Recommended
HP LaserJet 1022n
Microsoft Windows 10 (64-bit)

My HP Laserjet started to run out of ink the last few days.  Did the old trick of shaking it which got me a few more prints but decided to replace cartridge.  I should say up to this point the print quality was excellent.  I replaced with HP 12A cartridge as usual, removed the orange pull out strip.  However all prints have horizontal lines and some shadowing / repetition of print further down the page.  I cleaned the printer, checked the cartridge, nothing obvious.  Gave it another shake.  Still exactly the same.  Please help as need to print out kids school work!!!  Thanks in advance.a1.jpg

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HP Recommended

If print quality was acceptable before changing the cartridge then likely you have a bad cartridge. It does happen once in a while and should be covered under HP's print quality warranty they offer on cartridges. Your local vendor may take it back as well, just be sure to take a print sample with you.

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