How HP earn the money from the ink?

[zchai]

What did you do to my printer for money? I haven't printed more than 100 color pages, yet it shows my cyan and yellow ink is low (your introduction says it can print about 700 pages). I went to buy replacements, and after replacing cyan and yellow, it shows magenta ink is also low? What's the issue? Before replacing, the magenta ink showed half full. I couldn't print during this period, not even black and white, how did the magenta ink suddenly run out? [Content Removed]

[Dragon-Fur]

@zchai 

Mentioning court action is a bit like asking for a lawyer -- it stops all other conversation.

I've sent your message along to our Moderator team.

Should there be a response, look for a message here before the agent uses other methods to contact you.

What?

We can provide the information about how ink is used, yields, and other ink questions.

We cannot speak to your personal experience, of course.

Ink Usage in Inkjet Printers - How Ink is Used

Note comments in Section > Some color ink may be used when printing black text-or-graphics

Learn about Ink Supplies - HP - USA

And / Or

Page Yield – Ink Supplies - HP

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People who own, use, and support HP devices.

[zchai]

The article you provided only explains ink consumption, which I acknowledge. When the machine detected that the blue and yellow inks were empty, why did the red ink, which had half of its ink, suddenly show no ink after I replaced the blue and yellow ones? During this time, I had no opportunity to use the red ink and did not move the red ink cartridge. Pls explain.

[Dragon-Fur]

@zchai 

I cannot tell you what I do not know.

My response to ink that does not work is to clean the printer and replace the cartridge(s).

If you have not done so, complete the cleaning procedures -- if the ink is clogged, the cleaning process might clear it.

How-to

HP OfficeJet Pro 9010, 9020 Printers - Black Ink Not Printing, Other Print Quality Issues

Video

How to fix an HP printer that is printing in black ink only (Windows) | HP printers

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9010 All-in-One Printer series  

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