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How do I change the region of my HP Printer?

HP Recommended
HP Desk Jet 1050
Microsoft Windows 10 (64-bit)

Hello, there! Good day! I hope you can help me. I have problems with my HP printer. I bought a new ink because my older ink was damage already. When I tried printing it says the listed above are not intended for use in this printer as it is currently configured. So, I searched online and I found out that the cartridge I bought is not compatible. Please help! I need the region of my HP printer. I am from the Philippines. 

 

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HP Support Agent
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Hi @Lovelyn,

 

I'd like to help!

 

May I know where the printer was purchased?

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Hello, if I remembered correctly 2018. The Brand is HP Deskjet 1050 All in One J410 Series.

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HP Support Agent
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Is the printer being used in the same region as it was purchased from?

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Hello again Sir, yes sir. However, I bought a 122Xl  ink cartridge instead of 61XL. Is there any way to make this work?

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The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

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