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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Teddy99
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How do I opt out of ink cartridges

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HPENVY 5540

How do I opt out of cartridges so I can print please…?

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Dragon-Fur
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@Teddy99 

 


@Teddy99 wrote:

How do I opt out of cartridges so I can print please…?


 

??

Not sure what this means...

 

IF you are asking about cancelling an Instant Ink subscription,

then, yes - you can cancel the subscription.

The how-to-cancel link to the information is included below - read your Terms of Service contract.

 

OR

IF you have already cancelled an Instant Ink subscription

If your printer is not not working and is complaining of locked cartridges,

This is normal - Instant Ink Cartridges do lock after the subscription is terminated.

This includes all HP Instant Ink cartridges, including any "Instant Ink Ready" cartridges "activated" as part of the subscription.

 

What to do?

Remove all Instant Ink Cartridges from the printer.

Purchase and install a set of HP ink cartridges.

 

==========================================================================

What else?

If your printer is complaining because you are trying to use non-HP cartridges in the printer,

If your printer is protected by Dynamic Security -

The printer only allows the use of new HP ink cartridges and / or HP ink cartridges that include the HP chip to identify the cartridge as compatible.

Reference: HP Printers - Dynamic Security Enabled Printers

 

==========================================================================

What else?

You will need to better describe what you are asking...

 

References / Resources

 

Things that are Instant Ink

 

Note:   If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Click on FAQ

For example,

  • Read Check to see if your HP printer works with Instant Ink
  • Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support - Options

  1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
  2. Contact >>   HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
  3. The Terms of Service contract provides contact information, usually in the very first section.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

 

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open Product Home

Enter the type and name of your HP device

 

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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