How do I redeem my 6 months free ink included with my HP DeskJet 2742e?

[Bhojkumar63]

Hi ! How would I be able to redeem my 6 free months of instant ink included with my HP DeskJet 2742e?

I have already enrolled in my HP Smart app as well. Please find attached a picture of my product box. Thank you in advance.

[Dragon-Fur]

@Bhojkumar63 

Have you opted for the HP+ service required to qualify for the extended Instant Ink Trial?

Generally, the documents do a better job explaining this...

Here goes...

There are requirements associated with an Instant Ink subscription .

What is Instant Ink?

Instant Ink is a Print-by-Page subscription model that provides as much ink as needed for the selected "page" plan.

The information you need is included at the Instant Ink Website for your region.

HP+ is related to Instant Ink in the sense that signing up for HP+ provides for an Extended Trial period of the Instant Ink subscription.  

The subscription (or Trial) to Instant Ink is NOT mandatory to sign up for HP+.

Signing up for HP+ is required to qualify for the extended Trial to the Instant Ink subscription.

HP+ - What is it? 

Look on the box - See the notice "6 months with HP+"

For the extended trial, opt (choose / sign up) for HP+ service to be eligible for the extended 6 month Instant Ink offer.

What?

HP+ is NOT Instant Ink - the two are related in the sense that the Instant Ink Trial period is extended when you opt (choose) HP+ service.

There are other limitations, benefits, responsibilities when you choose HP+ service.

For example, at this writing, HP+:

• HP+ includes an extended (longer) Warranty on your printer
• Requires that you always use HP genuine ink cartridges in the printer - Again, this is not "Instant Ink" - the requirement is that you use HP branded ink
• The printer must be connected to the Internet to allow monitoring by the HP+ Service
• HP+ service includes Concierge Service - with extra setup help and assistance

READ the FAQ

HP+ Printing – Website / Information / FAQ

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

1. Use Print Anywhere

Partial Excerpt:  Share your printer: Allow others to send remote print jobs to your Print Anywhere printer. Enable Private Pickup (HP+ printers only) to hold the print job until the person who sent it is near the printer.

=========================================================================

What to do?

Options

• Wait here for one of our Community agents to find your request and respond.  Not always fast - usually works.

OR

• IF you wish to activate HP+ >> Contact HP+ Concierge Support and ask for help to register your printer with HP+

and

After the printer is registered with HP+,

If you wish to do so > Subscribe to the Instant Ink (Trial) plan of your choice.

• Contact Instant Ink Support and ask for help.

Contact Information - "Get Help"

If you sign up for HP+

AND / OR

If you need help with HP+

Contact HP+ Concierge Help

OR 

Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box

Note that Concierge assistance is only available for registered HP+ printers.

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 Step 3:  Use Print Anywhere

Open Subsection:  Private Pickup (HP+ printers only)

Enable / Disable the service to hold the print job until the person who sent it is near the printer.

Next...

If you do sign up for HP+ service

and

If the extended Instant Ink Trial offer is not yet available,

Then

Contact Instant Ink Support and ask for help

OR

Wait here for an agent to find / respond to your question(s).

Things that are Instant Ink

Note: 

If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Click on FAQ

For example,

• Read Check to see if your HP printer works with Instant Ink
• Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Need Help?  Contact Support - Options

1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
2. Contact>> HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
3. The Terms of Service contract provides contact information, usually in the very first section.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

=========================================================================

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2742e All-in-One Printer 

OR

Product Home

Enter the type and name of your HP device

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"