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HP Recommended

My Office Jet Pro 8710 decided to not print anything and just spins due I think to non HP ink cartridges.

2 REPLIES 2
HP Recommended

Hi @Jackson6973 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

 

We do not recommend Non HP inks as those inks will effect the printer funcationality, hence request you to buy Genuine HP inks and try printing.

 


I hope this helps resolve this issue.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

-Regards
Raj
HP Support 

Raj2111
I am an HP Employee

HP Recommended

Hi @Jackson6973 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

 

Please use genuine HP inks .

 

Please che this link

 

https://support.hp.com/au-en/product/troubleshooting/hp-officejet-pro-8710-all-in-one-printer-series...

 

Could you please elaborate in detail?

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj

Raj2111
I am an HP Employee

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