I had an issue with HP 63 ink cartridges (2-pack Black/Tri Color) for my HP Deskjet 3632. I bought the cartridges from Walmart. After installing them on the printer, the ink light on the ink light kept flashing and the printer did not function. I went through the troubleshooting in the manual but nothing worked. I ordered a new 2-pack HP 63 ink from Amazon. So far the ones from Amazon are still working fine. However, I could not return the first cartridges at Walmart. Walmart Customer Service told me that they could not accept cartridges which have been opened and asked me to contact HP. I went on the website but could not get to where I can file a claim. I also tried to call HP Tech Support but could not get anywhere. Does anyone know how to file a claim for a defected ink cartridges?
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